Our survey of more than 2,000 Canadians reveals that while most people continue to report positive healthcare experiences, many women face additional challenges navigating their care.
The study explores what happens before, during and after appointments, uncovering the hidden work many women undertake to coordinate, communicate and advocate for their health.
Canadians who feel supported by their doctor are significantly more likely to anticipate a positive doctor visit (98%) than those who feel unsupported (25%).
While 66% of Canadians overall say they describe their symptoms accurately, this falls to 48% among those who feel unsupported by their doctor.
Placating or dismissive language leaves 53% of Canadians feeling upset rather than reassured, highlighting the importance of supportive healthcare interactions.
71% repeated their full health history more than once in the past year, averaging three complete retellings annually
92% of Gen Z women living with chronic conditions repeated their health history multiple times over the past year
Women with chronic conditions report repeatedly restating symptoms, reconstructing timelines, and reconnecting fragmented care experiences across providers
53% of women report living with a chronic condition, either currently or in the past
Women’s health needs evolve across every stage of life. That’s why Blue Cross® is committed to supporting more accessible, personalized, and preventative health benefits, resources, and coverage.
By better understanding women’s healthcare experiences, we can help foster more informed conversations about women’s health.
